Tamas and Peter from route4u.org called in last week to tell us about their accessible route finding service. Based on Open Street Maps, Route4u allows users to plan routes that are appropriate to their level and method of mobility. Available on iOS, Android and as a web app at route4u.org/maps, Route4u is the best accessible route planning solution I have seen. Where a service like Mobility Mojo gives detailed accessibility information on destinations (business, public buildings), route4u concentrates more on the journey, making them complementary services. When first setting up the app you will be given the option to select either pram, active wheelchair, electronic wheelchair, handbike or walking (left screenshot below). You can further configure your settings later in the accessibility menu selecting curb heights and maximum slopes etc. (right screenshot below)
This is great but so far nothing really groundbreaking, we have seen services like this before. Forward thinking cities with deep pockets like London and Ontario have had similar accessibility features built into their public transport route planners for the last decade. That is a lot easier to achieve however because you are dealing with a finite number of route options. Where Route4u is breaking new ground is that it facilitates this level of planning throughout an entire city. It does this by using the technology built into smartphones to provide crowdsourced data that constantly updates the maps. If you are using a wheelchair or scooter the sensors on your smartphone can measure the level of vibration experienced on a journey. This data is sent back to route4u who use it to estimate the comfort experienced on that that journey, giving other users access to even more information on which to base their route choice. The user doesn’t have to do anything, they are helping to improve the service by simply using it. Users can also more proactively improve the service by marking obstacles they encounter on their journey. The obstacle can be marked as temporary or permanent. Temporary obstacles like road works or those ubiquitous sandwich boards that litter our pavements will remain on the map helping to inform the accessibility of the route until another user confirms they have been removed and enters that information.
If you connect route4u to your FaceBook account you get access to a points based reward system. This allows you compete with friends and have your own league table. In Budapest where they are already well established they have linked with sponsors who allow you cash points in for more tangible rewards like a free breakfast or refreshment. These gamification features should help encourage users less inclined towards altruism to participate and that is key. Route4u when established relies on its users to keep information up to date. This type of service based on crowdsourced data is a proven model, particularly in the route planning sphere. It’s a bit of a catch 22 however as a service needs to be useful first to attract users. It is early days for Route4u in Dublin and Tamas and Peter acknowledge that a lot of work needs to be done before promoting the service here. Over the next few months their team will begin mapping Dublin city centre, this way, when they launch there will be the foundation of an accessible route finding service which people can use, update and build upon. While route4u has obvious benefits for end users with mobility difficulties there is another beneficiary of the kind of data this service will generate. Tamas and Peter were also keen to point out how this information could be used by local authorities to identify where infrastructure improvements are most needed and where investment will yield the most return. In the long run this will help Dublin and her residents tackle the accessibility problem from both sides making it a truly smart solution.